Shipping and Delivery
How much does the shipping cost?
It all depends on the type and quantity pf product you choose, on your country and region, on the type of shipping you want. To find out the exact shipping rate just add items to your cart, select the location and it will show you.
What countries do you ship to?
We ship worldwide (to any country).
How packages are being sent?
All the products are packed safely and discretely to make sure everything arrives safe and undamaged. There is no information of its contents on the outside of the package.
What if the package is damaged or something is missing?
If it happens you should contact our support service and explain the situation. We will also require images with proof. If everything looks true and legit we will reship the same order.
Can my order be delayed at customs?
It may happen but in this case you are immediately informed and you may be asked to come and give permission to examine the package. Then you should receive your goods. If you are having any problems let us know and we will do our best to solve it.
How much is the reship?
The reship is totally free. We don’t charge anything for reships.
Why I am not receiving my package for a long time?
If you are not receiving your order in promised time you can check its current status using delivery tracking code. Also, you can contact your local post office and ask if the package is delivered. If the package still doesn’t arrive you have to let us know and we will reship another order.